Privacy Policy

1. Who We Are

ShiaEdu is a UK-based online Shia Quran and Islamic education academy, operating at shiaedu.com. Our registered address is 15 Blandford Street, Marylebone, London, W1U 3DG, United Kingdom. We are the data controller for all personal information collected through this website. If you have questions, you can reach us at shiaedu26@gmail.com.

2. What Information We Collect

We only collect information that is genuinely necessary to provide our service. This includes:

• Your name, email address, and country when you submit an enquiry or enrolment form
• Your child's name and age if you are enrolling on their behalf
• WhatsApp number if you contact us via our WhatsApp link
• Basic usage data (pages visited, time on site) collected automatically via cookies

We do not collect payment card details directly. Any transactions are handled by secure third-party payment processors.

3. How We Use Your Information

Everything we collect has a clear purpose. We use your data to:

• Respond to your enquiry and arrange your free trial class
• Match you with the right tutor from our female Shia Quran tutors or male tutors team
• Send you class reminders and important updates related to your enrolment
• Improve our website and understand which courses students find most useful

We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing

Under UK GDPR, we process your data on the following legal grounds: contractual necessity (to deliver the service you requested), legitimate interests (to improve our platform and communicate about your enrolment), and consent (for any optional marketing communications, which you may withdraw at any time).

5. Data Sharing

We do not sell, rent, or trade your personal information. We may share data only in these limited circumstances:

• With your assigned tutor — only the information needed to conduct your class
• With trusted service providers (email platforms, scheduling tools) under strict data processing agreements
• When legally required by UK law or regulatory authority

6. Data Retention

We keep your data for as long as your enrolment is active and for up to two years afterwards, to handle any queries. If you request deletion, we will remove your personal records within 30 days, except where we are legally required to retain certain information.

7. Cookies

Our website uses essential cookies to function correctly and analytical cookies (via Google Analytics) to understand visitor behaviour. You can manage cookie preferences through your browser settings. Declining analytical cookies does not affect your ability to use the site.

8. Your Rights

You have clear rights under UK GDPR, including the right to access, correct, delete, or transfer your personal data. You also have the right to object to certain types of processing. To exercise any of these rights, please contact us at shiaedu26@gmail.com. You may also lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

9. Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse. Our website uses HTTPS encryption, and access to personal records is restricted to authorised staff only.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be posted on this page with a revised date at the top. We encourage you to revisit this page periodically. Continued use of ShiaEdu after changes are posted constitutes your acceptance of the updated policy.